Thank you for your interest in joining the FADICA staff. Currently, there are two positions available. 

Customer Service and Product Engagement Associate

Executive Assistant-Office Manager

Customer Service and Product Engagement Associate
 
FADICA seeks a motivated, detail-oriented and conscientious Customer Service and Product Engagement Associate. The ideal candidate will have strong administrative, organizational and interpersonal skills, high attention to accuracy and detail, and the ability to respond to service requests and product inquiries in a timely manner. This part-time position is 15 hours per week managing and supporting FADICA’s signature online grant-seeker’s resource, The Catholic Funding Guide. The position is a great opportunity to be part of a dynamic team, to work in a joyful and fast-paced environment, and to advance an important mission.
 
Customer Service, Order Processing/Sales, Research, and Database Maintenance
  • Respond to The Catholic Funding Guide customer queries, requests and product fulfillment needs.
  • Conduct online research to make regular updates to foundation profiles.
  • Develop budget projections for the sale and marketing of publications, and track sales.
  • Respond to and answer inquiries regarding FADICA, FADICA publications, and The Guide’s services.
  • Perform website maintenance and assisting customers with technical difficulties.
  • Track and process sales orders and refunds for the Catholic Funding Guide and other FADICA publications.
  • Keep detailed internal record of sales and refunds.
 
Qualifications and Skills required:
  • BS or BA completed or in progress, preferred.
  • High attention to detail and accuracy in communications and correspondence, and a conscientious approach and strong work ethic.
  • Experience and interest in website management, database systems, content management, customer service, and administration.
  • Proficiency in internet research and email communications; familiarity and proficiency in Microsoft Office Suite.
  • Prompt, responsive and patient approach to customer and client needs.
  • Excellent phone and interpersonal communications skills.
  • Attention to accuracy and detail in all communications formats, ability to follow-up on multiple customer queries.
  • Experience or interest in faith-based, corporate or nonprofit organization, work of the Catholic Church or private philanthropy or charitable endeavor a plus.
Please send resume and cover letter to: info@fadica.org with the subject “Customer Service and Product Engagement Associate."
 
Executive Assistant-Office Manager
 
FADICA seeks a motivated, detail-oriented and conscientious Executive Assistant-Office Manager. The ideal candidate will have strong administrative, organizational and interpersonal skills, high attention to accuracy and detail, and the ability to manage multiple projects. The position is 28 hours per week (schedule to be negotiated and developed with candidate) and includes paid vacation, sick leave and a generously matched 403b plan. The position is a great opportunity to be part of a dynamic team, to work in a joyful and fast-paced environment, and to advance an exciting and high impact mission.
 
Key responsibilities:
  • Provide general administrative support to President / CEO, including general correspondence, travel and scheduling.
  • Provide administrative support for Board operations, including scheduling committee meeting.
  • Provide general office management support, including ordering supplies, managing equipment vendors and IT support firm; liaise with building management.
  • Serve as “first contact” for members and public via phone reception.
  • Welcome and prepare for guests at FADICA.
  • Manage updating of contact database, document filing and retention, and organization mailings.
  • Provide team member support on occasion for FADICA online database service, Catholic Funding Guide.
  • Serve as primary administrative liaison to accountant/bookkeeper and process accounts receivable and payable; provide support for annual audit.
  • Support and participate in preparations for organization’s conferences and events and support onsite logistics.
  • Opportunity to contribute to organization’s mission and be part of a team.
 
Qualifications and Skills required:
  • AA or BA degree (higher degree not a deficit).
  • High attention to detail and accuracy, initiative, a conscientious approach and strong work ethic.
  • Good writing skills and attention to accuracy in all communications formats’
  • Ability to take initiative; and to follow up on scheduling priorities and manage multiple tasks.
  • Experience in office administrative work, and providing direct support to executive level staff.
  • Facility with databases, internet and email communications; familiarity and proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and Adobe Acrobat.
  • Experience in customer, member or client services; prompt, responsive and patient approach.
  • Excellent phone and interpersonal communications skills.
  • Experience in faith-based, corporate or nonprofit organization; demonstrated knowledge or interest in the work of the Catholic Church, private philanthropy or charitable endeavor a plus.
Please send resume and cover email as soon as possible to mmcmahon@fadica.org with subject line:
"Office Manager Position."